Privacy Policy

Last updated: December 2024

Introduction

FalahFlow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial platform and services.

By using FalahFlow, you consent to the data practices described in this policy.

Information We Collect

Personal Information

  • Account information (name, email, username)
  • Portfolio and investment preferences
  • Watchlist selections
  • Usage data and preferences

Technical Information

  • Device information (browser, operating system)
  • IP address and location data
  • Cookies and usage analytics
  • Performance and error logs

How We Use Your Information

  • Provide and maintain our financial services
  • Personalize your experience and content
  • Analyze usage patterns and improve our platform
  • Communicate with you about updates and features
  • Ensure security and prevent fraud
  • Comply with legal obligations

Google AdSense and Advertising

Our website uses Google AdSense to display advertisements. Google AdSense may use cookies and web beacons to collect information, including:

  • Your IP address
  • Browser type and version
  • Pages visited and time spent
  • Ad interactions and conversions

This information is used to:

  • Display personalized advertisements
  • Analyze advertising effectiveness
  • Improve user experience
  • Provide relevant financial content

You can opt out of personalized advertising by visiting Google Ads Settings.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements
  • To protect our rights and safety
  • With service providers who assist our operations
  • For business transfers or mergers

Data Security

We implement appropriate security measures to protect your information, including:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication
  • Secure data transmission protocols

Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Update or correct inaccurate data
  • Request deletion of your information
  • Opt out of marketing communications
  • Control cookie preferences

To exercise these rights, contact us at privacy@falahflow.com

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential cookies: Required for basic functionality
  • Analytics cookies: Help us understand usage patterns
  • Advertising cookies: Enable personalized ads via AdSense
  • Preference cookies: Remember your settings and choices

You can manage cookie preferences through your browser settings or our cookie consent banner.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@falahflow.com

Address: FalahFlow Privacy Team

Response Time: We aim to respond within 48 hours